Sales Rank: 18999


Features:

Three-year limited warranty; five-year warranty for motor

20-cup work bowl

Includes chopping and dough blades, shredding disc, and three slicing discs

Base: 12 by 8-1/2 inches, 17 inches high with work bowl

Work bowl and accessories dishwasher-safe

Average Rating:
Rating: - workhorse, lasts forever
i've had this food processor since they came out about 15 years ago. i love it. i make large quantities of bread dough, quickly. it's a workhorse. i had to have it repaired once because i had left it plugged in during an electrical storm and there was a surge. cuisinart recommends that you don't leave it plugged in when not in use. i didn't have a problem with repair though. besides that, my fault, i've only purchased 1 bowl and one blade in 15 years. i'm tempted to buy this one but mine's working so well. I wouldn't hesitate to buy this unit. if you want a large food processor which will last a very long time, this is it.

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Rating: - A Mighty Giant with an Achilles Heel
I've had my DLC-X for roughly ten years now. I bought the largest size specifically for doing bread. Even though it's a very large and impressive-looking unit, it takes up only a little more space than the smaller, more popular models. Also, at that time, the 'X' had a stronger shaft setup and a heavier-duty switching system than the smaller models.

The ability of this machine to chop, shred, slice, etc., is amazing. One of the Cuisinart tricks I've used for years to save time is the practice of mixing up a salad dressing, then shred and slice the remainder of the salade, finally inverting the whole thing into a large bowl where the dressing drains over the salad.

Being an appliance freak, I bought all the accessory disks, which on this machine are the size of 45-rpm records, and the whisk attachment. This attachment fit on the center shaft and rotated a small set of twin beaters around counter to the attachment rotation. It worked well for whipping cream, but I broke the gears in two of them doing mashed potatoes and a fairly sticky candy. As these were running about $75 each back then, I never replaced it.

In my opinion, the greatest design weakness is the plastic lid with its engagement mechanism on the back side. I've been through three tops because the Lexan eventually cracks and breaks. No, I don't abuse the lids or use the mechanism as an on/off switch, it just seems to happen. Perhaps in the newer ones they've strengthened this area, hopefully so. The feed chute is a pain to clean but Cuisinart was trying for max flexibility. Nothing, certainly, that I can't live with.

My other regret is that Cuisinart hasn't made the flat lid w/o tube available for this model. I'd buy it in a heartbeat.

My cooking style has changed somewhat over the past ten years. I don't use my 'X' as much as I used to, but am glad to have it waiting for me when I need it!

By the way, I discovered that a generic case made for a sewing serger accommodates my machine like it was made for it! This makes it very easy to transport the machine and not have to worry about breaking something off.

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Rating: - A bust
Mine arrived broken.

After much aggravation with the customer service, which gave wrong info and wanted me to send it in at my own expense, Cuisinart finally told me Ca law made them pick it up for nothing. It took two months and lots of Cuisinart mistakes to get it back to me. And I was also billed for the repair and went through hell getting them to find that it was under warranty.

Then, too, I received this repaired, top of the line product back with a broken plug.

Then a really nasty cusomer service sup., without apologies and a truly hard-nosed ugly manner lays down the law...I have to send it in at my expense and they will take another 3 to 4 weeks to fix it and there is nothing I can do about it (she said that).

Finally an upper level supervisor, whom I insisted on speaking with, realized none of this was my fault and, while still making me send it for yet another repair and refusing to exchange the twice wrecked unit, at least agreed to pay shipping, etc.

I am sorry I ever did business with Cuisinart (Conair), and never will again, if I can help it.

Mark